Malta,

FAQs

Q?

We need to acquire a license, can you assist?

A.

Yes we can. We have extensive experience of compliance and licensing procedures within the Xilverback network. Depending on your needs, we will advise what license to pursue and how to acquire the license.

Q?

We have a need of an interim manager. Can you assist?

A.

Xilverback Consulting is a network of people in the iGaming industry with experience from the highest levels. Whatever the reason is for your need of an interim manager, we can step in, focus on execution and making sure your operations are secured.

Q?

Do you work by hourly rates, weekly rates or monthly rates?

A.

It all depends on the project or the tasks at hand. We work with hourly rate, monthly fee or fixed fee. What is more suitable for you as our client?

Q?

We are about to start an online Casino and we need advise. Is this something Xilverback can assist us with?

A.

Yes we can. This is one of the most common requests from our clients and we will advise you in different areas starting with your business plan, vision and mission, your short term and long term plans. Upon your request, we will spend time with you, analysing different areas of your business to make sure you are prepared.

Q?

We need to do a turn-around, what should we do?

A.

That is the "million-dollar" question. We will quickly analyse your situation to find the cause of the stagnation. We will then assist you, guide you and advise you in the process of creating and implementing the plan making sure all parties including staff are working towards a common target fulfilling the turn-around.

Q?

We need to expand our product portfolio, can you advice us?

A.

Yes we can. First we need to have a situation report on your current situation, product portfolio and your existing markets. We then proceed in helping you analyse your "want to have" and "need to have" in order to expand your product portfolio by recommending the best suitable software providers. If needed, we will assist in negotiations making sure you get the best possible agreements based on your current situation.

Q?

We are a land based casino and will expand by adding a online casino. Can you assist?

A.

We will happily assist you. It is increasingly more important for landbased operators to offer internet solutions, online casino in order to keep their customer happy and loyal. Although the games are the same there are many differences between land based casinos and online casinos and if you do not have the competent staff with extensive experience in the online gambling business you should contract consultants and advisors helping you becoming a successful online casino operator.